All products sold on DeskPay are digital. No physical item is shipped. After your payment is confirmed, your license key (Property Code) and official download link are sent directly to the email address on your order.
Delivery is typically completed within minutes of payment confirmation. During occasional manual security verification, delivery may take up to a few business hours.
Please check your spam/junk folder first. If you still cannot find it, contact support@deskpay.store with your order number and we will resend it immediately.
If you entered the wrong email address during checkout, contact us right away so we can correct your details and ensure prompt delivery.